How to customize

🐾How We Create Your Personalized Pet Keepsake
At MementoPaws, we specialize in crafting bespoke products that celebrate the unique bond between you and your beloved pet. Our mission is to transform your treasured memories into lasting keepsakes. Here's how our customization process works:

📷1. Share Your Favorite Moments
Begin by uploading high-quality photos of your pet. We recommend including:

Close-up shots: Clear images of your pet's face and distinctive features.

Full-body images: Photos that showcase your pet's size, shape, and any unique markings.

Special details: Any accessories or items that are meaningful to you and your pet.

The more detailed and varied your photos, the better we can capture your pet's essence.

🎁2. Personalize Your Keepsake
Customize your product by selecting:

Product type: Choose from our range of keepsakes, such as plush replicas, framed portraits, or engraved accessories.

Materials and colors: Pick the materials and color schemes that best represent your pet.

Additional features: Add personalized touches like your pet's name, a special date, or a heartfelt message.

Our customization options are designed to reflect your pet's unique personality and your special bond.

⚙️3. Our Artisans Bring Your Vision to Life
Once we receive your order, our skilled artisans begin the meticulous process of creating your personalized keepsake:

Design phase: Our team reviews your photos and customization details to design a product that truly represents your pet.

Crafting phase: Using high-quality materials, we handcraft your keepsake with attention to every detail.

Quality check: Before shipping, each product undergoes a thorough quality inspection to ensure it meets our standards.

Please note that due to the handcrafted nature of our products, the creation process typically takes 1-3 weeks.

📦4. Delivery of Your Unique Keepsake
After passing our quality checks, your personalized product is carefully packaged and shipped to your address. We will provide tracking information so you can monitor your order's progress.

❓Need Assistance?

If you have any questions or need help during the customization process, our customer service team is here to assist you. Contact us at support@mementopaws.com.

🔔Note: As each product is custom-made to your specifications, we are unable to accept returns or exchanges unless the item arrives damaged or defective. For more details, please refer to our Return & Refund Policy.